Privacy policy, data protection and cookies policy.

It is possible that Trenes Y Autobuses Turís.ticos Alhambra Sl. may update the Cookies Policy of the Website, therefore we recommend that you review this policy each time you access the platform in order to be properly informed about how and why we use cookies. The Cookies Policy was last updated on 15 October 2021If you would like to withdraw your consent related to this Cookie Policy at any time, you should delete the cookies stored on your equipment (computer or mobile device) through the settings and configurations of your Internet browser.

For more information on deleting, disabling or blocking cookies, please visit:

In Trenes Y Autobuses Turisticos Alhambra Sl. we believe and defend that your privacy is something very important and that only you should be able to decide what use is made of your information. For this reason, we have adapted to the European Personal Data Protection Regulation and we provide you with everything you need to understand it.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as the Organic Law on Data Protection, we inform you of the following:

Who is responsible for your data? Trenes Y Autobuses Turísticos Alhambra Sl. CIF: B18579458
Domicilio social: C/ La Niña, esquina con Juan de la Cosa 
(18194 – Churriana de la Vega – Granada)
Phone Number: 958535875
What are we going to use your data for?

At Trenes Y Autobuses Turísticos Alhambra Sl. we use your personal data: 

– If you are a customer: to provide our travel agency services.

– If you have contacted us through the web or social networks: to respond to your request.

If you have sent us your Curriculum Vitae: to manage possible personnel selection processes.

We also inform you that Trenes Y Autobuses Turísticos Alhambra Sl. will not make automated decisions based on your profile.

To whom will we disclose your data?

We have legal obligations to comply with respect to your data. Among them, we must provide this data when we are requested to do so by the relevant tax authorities or public authorities.

In addition, and always with your consent, your data will be transferred to those public or private entities that you indicate to us for the performance of our travel agency services, as well as those others that you request from us.

You should bear in mind that if you contact our team through any of the profiles on social networks from which Trenes Y Autobuses Turísticos Alhambra Sl. makes available to users, in addition to transferring the data you provide to our company, you will also be transferring them to the entities responsible for that social network. To know the use and treatment that these entities make of your data, we advise you to carefully read the privacy policies of the social networks that you have active.

Where do we get your data from?

We obtain your data when: 

– You provide them to us when you register as a Client.

– You contact us through the web or social networks.

– You send us your Curriculum Vitae for possible personnel selection processes.

We may also obtain data from publicly accessible sources.

What are your rights and how can you exercise them?

You may access, rectify, delete and oppose certain processing operations, as well as exercise your right to restrict processing, to portability and not to be subject to an individual decision based solely on automated processing.

 You may also withdraw your consent to the processing of your personal data at any time. You may of course object at any time to receiving advertising about our products/services.

How long do we keep your data?

Trenes Y Autobuses Turísticos Alhambra Sl. will keep your information: 

– As long as you are a customer: blocking the data when you cease to be a customer and deleting it once any possible judicial and extrajudicial actions that could be generated have expired.

– When you contact us to inform you of the services we provide: until the processing is finished or you do not request the deletion of your data.

– When you send us your CV: until the end of the personnel selection process, and if applicable, for up to 3 more years.

Trenes Y Autobuses Turísticos Alhambra Sl. must also keep certain information based on legal requirements.

Trenes Y Autobuses Turísticos Alhambra Sl. complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (RGPD), as well as the Organic Law on Data Protection and other regulations in force at all times, and ensures the correct use and processing of the user’s personal data. To this end, together with each form for the collection of personal data, in the services that the user may request from, it will inform the user, in accordance with the provisions of article 15. 1 of the RGPD, the following: (i) the purposes of the processing; (ii) the categories of personal data concerned; (iii) the recipients or categories of recipients to whom the personal data were or will be disclosed, in particular recipients in third countries or international organisations; (iv) the period for which the personal data will be stored or, if this is not possible, the criteria used to determine this period; (v) the existence of the right to request from the controller the rectification or erasure of personal data or the restriction or objection to the processing of personal data relating to the data subject; (vi) the right to lodge a complaint with a supervisory authority; (vii) where the personal data have not been obtained from the data subject, any available information on their origin; (viii) the existence of automated decisions, including profiling as referred to in Article 22. 1 and 4 of the GDPR, and, at least in such cases, meaningful information on the logic applied, as well as the significance and expected consequences of such processing for the data subject.

Likewise, Trenes Y Autobuses Turísticos Alhambra Sl. informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your e-mail for commercial purposes at all times.


Cookies Policy


By means of this notice on the website, owned by Trenes Y Autobuses Turísticos Alhambra Sl. informs you of its cookies policy, thus complying with the provisions of article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.


A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer, depending on the information they contain and the way in which your computer is used, they can be used to get to know the user. The user’s browser memorises cookies on the hard disk only during the current session, occupying minimal memory space without harming the user’s computer. Cookies do not contain any specific personal information, and most cookies are deleted from the hard disk at the end of the browser session.

Most browsers accept cookies as standard, and independently of them, allow or prevent temporary or stored cookies in the security settings.

Cookies are installed while browsing the Internet, either by the websites visited by the user or by third parties with which the website is related, and allow the latter to know their activity on the same site or on others with which it is related, for example: the place from which you access, the connection time, the device from which you access (fixed or mobile), the operating system and browser used, the most visited pages, the number of clicks made and data regarding the user’s behaviour on the Internet.


In accordance with the cookie notice that appears in the footer or header of the page, the user or visitor of the same accepts that, by browsing the same, they expressly consent to the use of cookies as described below, except to the extent that they have modified their browser settings to reject their use.


Users browsing the website may encounter cookies inserted directly by the Owner, or cookies inserted by entities other than the Owner, as detailed in the following sections:

Types of Cookies:

There are different types of cookies, which can be classified according to their purpose when obtaining information about the user:

– Technical Cookies: These are those that are essential to allow the user to browse through a web page, such as, for example, those that allow the data of an online order to be stored.

– Personalisation cookies: This type allows us to personalise the functions or contents of the website according to the data obtained from the browser. Through these cookies we can present a website in the same language as the browser used to visit the website.

– Analysis cookies: These are used for statistical purposes only. A clear example would be the cookies generated by the Google Analytics tracking script.

– Advertising and behavioural advertising cookies: These are all cookies whose purpose is to improve the effectiveness of advertising spaces. Thus, Google’s advertising network or adservers include this type of technology to provide the desired service to its customers.

You can obtain more information about cookies and their use at


Own cookies

These are cookies that are sent to your computer or mobile device and managed exclusively by Trenes Y Autobuses Turísticos Alhambra Sl. for the better functioning of the website. The information we collect is used to improve the quality of our service and your experience as a user. These cookies remain in your browser for longer, allowing the platform to recognise you as a returning visitor to the website and adapt the content to offer you content that suits your preferences.

Third-party analytical cookies

In we also use the Google Analytics audience measurement system, a Google web analysis tool that allows us to know how users interact with our Website. It also enables cookies in the domain of the site where the user is located and uses a set of cookies called ‘__utma’ and ‘__utmz’ to collect information anonymously and produce reports on website trends without identifying individual users.

Together with the server log files, they allow us to know the total number of users who visit and those parts of the site that are most popular. Thanks to them, information is obtained that can help to improve navigation and provide a better service to users and clinics.

If you interact with the content of third-party cookies may also be set (for example, when you click on social media buttons). Third-party cookies are those set by a domain other than our website. We cannot access the data stored in cookies from other websites when you browse those websites.

We include below the link to the Google website where you can consult the description of the type of cookies used by Google Analytics and their expiry period:


The Owner reminds its users that the use of cookies may be subject to their acceptance during the installation or updating of the browser used by them.

This acceptance may be revoked by means of the content and privacy configuration options available in the browser. The Owner recommends that users consult their browser’s help or access the help web pages of the main browsers.


Si quisiese retirar en cualquier momento su consentimiento relacionado con la presente Política de Cookies, deberá eliminar las cookies almacenadas en su equipo (ordenador o dispositivo móvil) a través de los ajustes y configuraciones de su navegador de Internet.

Para mayor información sobre la eliminación, deshabilitación o bloqueo de las cookies, por favor visite:


Unless you have adjusted your browser settings, cookies will be created by the system as soon as you visit the Website. Please note that all Internet browsers allow you to change these settings. For more information on how to adjust your cookie settings in the following browsers, we refer you to the relevant link:

Internet Explorer

– Internet Explorer 7
– Internet Explorer 8
– Internet Explorer 9
– Internet Explorer 11






Es posible que Trenes Y Autobuses Turísticos Alhambra Sl. actualice la Política de Cookies del Sitio Web, por ello le recomendamos revisar esta política cada vez que acceda a la plataforma con el objetivo de estar adecuadamente informado sobre cómo y para qué usamos las cookies. La Política de Cookies se actualizó por última vez a fecha 15 de octubre de 2021.


If you have any questions, comments or suggestions about the Cookie Policy, please write to:

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